Edit: nope, "shortcut" in the original version of the question referred to an Apple "shortcut". Thanks to OP for clarifying that by updating the question.
Remember that when you say "shortcut" you are referring to a trigger for a macro. And you can't expect anyone to be able to help you debug a macro that only you can see the contents of. If changing the trigger doesn't help (as it probably won't), it's the macro itself that you need help with.
The following have tips on troubleshooting, and helping others to help you.