Tip: How Do I Get The Best Answer in the Shortest Time?



Tip: How Do I Get The Best Answer in the Shortest Time?

TLDR: The better, the more complete, info you post about your problem, the quicker we can get you a good answer.

  • Show more, tell less.
  • Give a real-world sample of your input data,
  • and show your desired output.

First, let me say that this is one of the friendliest, most helpful forums on the Internet. We have a number of talented, experienced members who are more than willing to help. Most of the stuff below should be obvious. But to help you, we need certain critical information from you.

Keep in mind that you are asking others to give you one of our most important, scarce resources: their time.

So it is to your advantage to post as much info about your problem/issue as you can that will help others quickly and clearly understand your problem, and to encourage them to help you.

In your initial topic/request

To get the best results in the shortest amount of time,
please post the following:

For All Questions

  • The Versions of KM and macOS.
    • Don't guess, and don't say "latest"
    • Get from the KM > About menu and Apple > About this mac
      or (using this macro).
  • Tell us your complete workflow (with end-objective) up front -- don't spoon-feed it to us one post at a time -- i.e. don't waste your time or ours.
    • By having a more complete picture, we can frequently suggest a different, maybe better workflow to automate.
  • If your workflow is complicated, then break it down into steps that you would do manually.

For Requests About Text Manipulation

  1. Your complete requirements, including your end-objective
  2. Complete real-world source text that will be representative of all cases.
  3. The source of your data, like web page, file, other app, etc.
  4. Exactly what you want the results to look like after the macro has completed.
  5. All text should be placed in a Code Block to preserve format and characters.

For Problems With Your Macro or Script

  1. State exactly what the problem is -- don't just say "it doesn't work".
  2. Provide expected results (in text or screenshots).
  3. Provide observed results, and make clear the differences.
  4. Post/upload your script/macro (click for instructions).
    • It is important to post both macro image and file.
    • Many experienced KM users will NOT download a macro they have not seen.
    • We need the file to easily test the macro (don't make us retype stuff).

For Web Page Automation

  1. Your end-objective
  2. URL of the target web page, or HTML code of the section of the page of interest.
    • You can get the HTML by right-clicking on the web page object, "Inspect", then right-click on the major HTML element (usually <div>), "Copy Outer HTML".
  3. Screenshot of the section of the page of interest.
  4. If you need to access a number of objects on the page, then post your manual step-by-step workflow to get/do what you want.
  5. The browser you are using if it needs to be a specific browser.

For All Other

  1. Be as descriptive as possible.
  2. State your end-objective
  3. If you have a macro you've written, Post/upload your script/macro (click for instructions) even if it doesn't work.
  4. You're more likely to get help when you make it as easy as possible for people to help you.

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How to tell if applescript succeeded?
Are There Any Applications KM Doesn't Recognize for Application Triggers?
Copying individual files to another folder
Comparing one variable to a list of others
How Do I Extract Multiple Addresses from eBay Sales email to a Spreadsheet?
Trying to Automate Student Notes -- Transferring data from a Google Chrome Web-Form to Microsoft Excel
Sort based on matching filename to (dynamic) subfolder name?
Renaming multiple files with strings
Can I Create Macros for Inserting Date and Time?
How to delete a file marked as "delete"
Change multiple macros/actions
Executing actions on non-focused widows
Icon for keyboard maestro on iMac dock
Safari and Chrome Click Link Action
Parse CSV (Comma Separated Values) Line [Example]
Macro to Print Test Page
How Can I better Organize, Manage, and Select my Macro Groups?
How Can I Use the Clipboard to Help Rename Files?
Select menu item from context menu?
Spotlight General Purpose Search (macOS)
Activating particular terminal window
How to Save a Selection of Variables Like Presets
Automating Salesforce Opp/Quote Creation
Outlook macro help for a beginner needed
Print Dialogbox
Macro stop after a certain number or cycles


  • Show more, tell less.
  • Give a sample of your input data,
  • and show your desired output.


@ComplexPoint, OP updated per your post.