Why can't I kill Adobe Acrobat Updater?

The following Graphic shows a KM macro that is intended to kill the Adobe Updater if it starts or if it is already running. However, the actual result is that Adobe Acrobat Updater window does not get closed.

Not sure if I am doing something wrong, but anyone with insights, please pass them along.

Is the name in the Dock “Adobe Acrobat Updater”? I know I’ve seen applications that included their version number in the name. I think Updater has been one of those at times. Also, looking in the version of Acrobat Reader that I have, there’s a Updater Helper application that might be causing problems.

I thought about that and thought I checked it more than once and had the names matched. I also saw the name show up if I press the option-command-esc to bring up the Force Quit Applications window.

Could you use the window name as a trigger and have it press the No button?

Whenever a macro is not running, the debugging process is the same:

Whenever a macro does not fire when expected, the troubleshooting process is the same (as described on the wiki Troubleshooting page).

Here is what to do:

  • Ensure the Keyboard Maestro Engine is running - the Keyboard Maestro status menu should show in the menu bar on the right hand side (unless you’ve turned it off).
  • Ensure the Macro Group is enabled, and is active in the application in question.
  • Ensure the macro is enabled.
  • Ensure the macro actions are enabled.
  • Add a status menu trigger, and verify that the macro is active by checking for its name in the Keyboard Maestro status menu.
  • Add a Display Text Briefly or Growl action to the macro to verify that the macro is firing.
  • Choose Start Debugging from the Status Menu, ensure Pause New Macros is turned on, and trigger the macro. Step through the actions to see where it is going wrong.

Basically, you have to discover if the macro is active, if the trigger is firing, or if the actions are failing.