Tickets | Whiz Kid PC Services

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New Ticket for Test test

* Ticket Title (short description)

* Issue Type

Priority

* Complete Issue Description (this is emailed)

Don't Email

Due Date

Assigned Customer Contact

Assets Ticket Appointment

Additional Emails to notify for comments

Is work approved to proceed?

Is work pre-diagnosed?

Custom Field Type

AntiVir	Emsisoft Anti-Malware https://www.emsisoft.com/en/software/antimalware/download/	Insert
Approval	Hi there, Thank you for response. We'll proceed with the fix and let you know when it's ready ...	Insert
Approved	Approval given at drop-off	Insert
AppSched	Approved during scheduling	Insert
CallBack	Hello, I tried to reach you to discuss the repair. Please call me back when you can.	Insert
Diagnosis	Hi there, We took a look at your computer and the issue is *. It will be $ to repair. Shall ...	Insert
Diagnosis Prepayment	Hi there, Just following up on your diagnosis. The issue is *. It will be $* to repair. Sh...	Insert
Done Total	Hey there - your computer is all set. We just finished and you can come get it any time. The t...	Insert
FlatRateApproval	Quoted $99 plus tax at drop-off and during initial phone call. Customer was okay with this.	Insert
FreeTrial	Go to the link below and start your free 30-day trial of Microsoft Office 365 and other services ...	Insert
Intake	Hi, Thanks for coming in. We'll take a look at your computer and let you know what the issue is.	Insert
Kabuto	https://app.kabuto.io/customer_download/o3KOaPJCONpjSQ	Insert
Left a Message	I called the customer but had to leave a message	Insert
ManagedServices	Hey there, Here's the link to get started. Please download and install the file that downloads ...	Insert
Part Arrived	Hey there, the part arrived. Please let me know when you think you'd like to pick up so I can mak...	Insert
PartOrdered	Hey, Just letting you know the part was ordered and I expect it to arrive by *.	Insert
RemoteSupport	Get remote service in 3 easy steps. > > Step 1: Run Instant Housecall > > Step 2: Type your requ...	Insert

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