Mail trigger not triggering KM

Questions & Suggestions
1

Mail trigger not triggering KM please could you assist me debugging?

When I receive an email with the matching subject name for some reason KM is not triggered...

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2

With a name like that you might be better using the UUID of the macro instead of the name.

Obvious debugging strategies include:

  • Does the script run if run from the Script Editor?
  • Figure out if the script is actually being run at all (have it right to a file or speak some text or display an alert or something - though several of those not happening do not guarantee the script did not run).
  • Find out if the do script is returning an error.
  • Double check the macro is not actually being triggered - maybe it is being triggered and then not doing what you expect. The Assistance window might help with this, Something expected is not happening.