You're welcome.
My reply was a more-or-less scattergun response to your question and now I know it was a waste of time since I assumed you were running Mac apps on your Mac.
Now, thanks to @Nige_S, we can say that if you're not using Coherence then KM will not be able to see the individual windows of your apps. Presumably you are using MS Word on Windows, in which case @vincent_ardern's suggestion about AppleScript is a non-starter sadly.
So rather than let us all try to guess what is actually going on maybe you could do us all a favour to help us help you better by having a look at this:
Tip: How Do I Get The Best Answer in the Shortest Time?