I'm sure this question has been asked many times, but I have spent over an hour searching the forums and documentation, and I haven't found the answer. How can we get a new Mac user to be able to trigger a simple Insert Text by Typing macro using an F key? If you can point me to the answer in the documentation or a forum post, I will be grateful.
My wife and I each use Keyboard Maestro in very simple ways. She has been praising the program for other doctors in her program. One of these doctors just bought KM, and then asked us how to get her macros working with F Keys, which is what my wife uses. We tried to make everything the same between my wife's computer and that of the new doctor. We were unsuccessful in making KM work with F Keys for the new doctor, which was frustrating to all of us.
The new doctor and my wife each have iMacs running Big Sur (11.5.2 and 11.6.2), with Apple Bluetooth keyboards. We have compared all the settings that we can think of between the two computers. On my wife's computer, she has assigned 12 different macros to the F keys F1 - F12. Each macro uses Insert Text by Typing to type different text strings into various programs and webpage fields. These macros are dead simple, with no automation beyond typing the text string at the location of the cursor, when the macro is triggered.
The new doctor can trigger similar macros with various hotkeys, but not with the F Keys. We have looked in System Preferences at Keyboard, Accessibility, Security and Privacy, and several other places. So far as we can tell, every relevant setting is the same between my wife's computer and that of the new doctor. But my wife's F Keys work with Keyboard Maestro, while they don't for the new doctor. Something on that doctor's Mac is controlling the F Keys and not letting KM use them. Is there something in the basic KM install that might be using the F Keys for other purposes?
We have tried both checking and unchecking the box in System Preference > Keyboard > Keyboard that says 'Use F1, F2, etc. keys as standard function keys'. The box is checked on my wife's computer, and her F Key macro triggers work fine. For the new doctor, the F Keys don't work, whether that checkbox is checked or unchecked.
If anyone can tell me what else we should check or change for the new doctor to get her F Key macros to work, I would be very grateful.