USB device trigger help?!?!

Tried searching the forums for awhile, so just gonna ask:

I plug in an older iPhone - (using that handy KM feature of it auto-filling the name of the device in the name field of the trigger, yay!)

I always get an alert window saying a software update is required BUT IT IS NOT REQUIRED. When I hit "Not Now" alert window goes away and I use the phone no problems.

Trying to automatically clicking "Not Now" has proven frustrating. Click on found image; no work. Selecting a window doesn't work, as the window has no title, and seems to be associated with the app "Software Update" which app I can't seem to access via KM menus etc.

Any ideas/what am I missing? Thanks to hive mind in advance.

Do you want KM to detect the window in addition to clicking on the button? Or just click the button?

Not sure if I have or need a preference. I’ve tried find image to no avail…

You don't need Find Image. If all you want to do is click on the button, and if the window appears on the same location each time, just use an action that clicks on a specific coordinate on the screen.

Find Image works extremely well, but there are some things one can do that can cause problems. Since you haven't shown us your settings, or the exact image that you are searching for, and you haven't explained exactly how you got the image into the Find Image actions image well, I can't tell if you are doing anything wrong.

If the image used in the "Found Image" action is correct, try the following:

  1. Open the options for your "Found Image" action by right-clicking it.
  2. Enable "WAIT FOR IMAGE ."
  3. Change which image to click to "BEST ."
  4. Enable "DISPLAY " to see which image(s) have been found.
  5. Adjust the fuzziness tolerance. Moving the slider to the right will make the search more forgiving if a segment of the image is not an exact match. Be careful and continue adjusting this until you find the sweet spot where it only detects the image you need, or at least detects the best match.

I think it is an issue with the TIMING of her Click. She probably needs to add a Pause or change her Found Image to "Wait for Image" to make it work.

I’ve learned so much just from these replies- THANK YOU EVERYONE!

When I can, I will look at all of these things and circle back with you- thank you again

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